Users

Create and manage client accounts with packages, limits, and settings

Users are the client accounts that can log in to Mumara Campaigns, each with permissions and resource limits determined by their assigned package. You manage them under Users → Users, where the list shows each client's name, email, package, status, language, creation date, and (on Commercial ESP) credit balance, alongside a counter of your user limit (e.g., "21 / 100").

Creating a user is a 2-step wizard. Step 1 captures the name, login email, password, interface language, and optional allowed IP addresses (one per line) to restrict where the account can log in from. Step 2 assigns a package and lets you either inherit limits from it — hourly rate, daily and monthly sending limits, trigger actions, and more — or toggle inheritance off to set custom values per user. You can also force DKIM authentication, a custom tracking domain, or a custom bounce domain before the user can send. From each row's ⋯ menu you can edit, delete, Activate, Suspend, Close Account, add credits (Commercial ESP), or Login as user to troubleshoot from their account.

Worth knowing: packages must exist before you can create users; suspended users can't log in but their data is preserved, while deleting a user permanently removes the account and its data; when editing, leave the password fields blank to keep the current password; and custom per-user limits override the package values.

📖 Read the full guide on docs.mumara.com →

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